Description
Emotional intelligence (EI) encompasses both theoretical and practical aspects that influence personal and professional success. Theoretically, EI involves the ability to recognise, understand, and manage emotions in oneself and others, shaping interpersonal relationships and decision-making. Practically, EI skills enhance communication, conflict resolution, and leadership effectiveness, contributing to improved teamwork and organizational culture. Developing emotional intelligence through training and self-reflection can lead to greater emotional regulation and empathy, fostering resilience in the face of challenges. This exploration highlights the significance of EI as a vital competency in navigating the complexities of human interactions in various contexts.
