Description
"Frameworks and Metrics for Knowledge Management Systems" focuses on the strategies and tools essential for the successful implementation and evaluation of Knowledge Management (KM) systems in organizations. The book introduces readers to foundational KM frameworks, such as the SECI model, knowledge life cycle, and knowledge conversion processes, discussing how these concepts drive the effective flow of knowledge within organizations. It also explores the role of technology, social collaboration tools, and organizational culture in supporting KM practices. A key feature of the book is its focus on metrics for assessing KM system performance, addressing both process and outcome-oriented measures. These include metrics for knowledge creation, sharing, and application, as well as their impact on organizational outcomes such as innovation, productivity, and competitive advantage. With practical insights, tools, and case studies, this book is an essential resource for professionals looking to enhance knowledge management practices through robust frameworks and measurable performance indicators.
